Transform Customer Support from Reactive to Proactive
AI-powered support automation that resolves 85% of issues instantly, reduces team workload by 70%, and delights customers 24/7.
The Support Crisis
Your support team is drowning. Your customers are frustrated. There’s a better way.
Average resolution time for most support teams
Repetitive queries consuming agent time
Slow responses drive customer frustration
Support teams overwhelmed with volume
The CX-Catalyst Solution
Five AI Workflows Working Together
CX-Catalyst isn’t just another chatbot. It’s a complete AI-powered support automation system with five interconnected workflows that handle the entire customer support lifecycle.
1. Smart Intake & Triage
AI instantly classifies, prioritizes, and routes every request.
2. Self-Service Resolution
85%+ of issues resolved automatically with AI-generated solutions.
3. Proactive Detection
Identify and address issues before customers report them.
4. Collaborative Hub
Human-in-the-loop for complex cases with AI-drafted responses.
5. Continuous Learning
Daily analysis improves knowledge base and processes.
Key Metrics
Self-Service Resolution
Average Resolution Time
Workload Reduction
Customer Satisfaction
How It Works
Submit
Customer submits a support request through any channel – email, form, chat, or API.
AI Processes
CX-Catalyst instantly classifies, searches knowledge base, and generates a personalized solution.
Resolved
Customer receives an accurate, helpful response in minutes, not hours or days.
Solutions for Every Business Size
Enterprise
For organizations with 500+ employees
- Full 5-workflow implementation
- Custom AI model training
- Advanced analytics & reporting
- Priority support & custom integrations
SMB / Mid-Market
For growing companies (50-500 employees)
- Core 3-workflow implementation
- Standard analytics
- Slack + Email integration
- Self-service portal
Small Business
For lean teams (under 50 employees)
- Intake & Self-Service workflows
- Basic analytics
- Email integration
- 30-minute setup
Seamless Integrations
CX-Catalyst connects with the tools you already use
Knowledge base
Team notifications
Bug tracking
Customer communication
Data management
Intelligent processing
Calculate Your ROI
Companies using CX-Catalyst see an average of
Annual ROI
Through reduced staffing needs, faster resolution times, improved customer retention, and lower training costs.
Calculate Your Savings →Ready to Transform Your Support?
Stop drowning in support tickets. Start delighting customers with instant, accurate resolutions.